FAQ


What is Wallafan?

Wallafan is a peer-to-peer SaaS platform for content creators, offering direct monetization and connection with fans.

How do I sign up for Wallafan as a user or creator?

Visit the Wallafan website, hit SIGNUP, and follow the registration process to create your account.

Is Wallafan free to use?

Wallafan offers a free plan with basic features and paid Platinum plans with advanced features. You can see the available plans here.

Can I monetize my content on Wallafan?

Yes, creators can monetize through subscriptions, single post access, tips, product sales, and more.

What payment methods can I use on Wallafan?

Wallafan supports PayPal and Stripe for direct, instant transactions.

How do I switch between Creator and Startup modes?

You can switch modes in the 'My Account' settings on Wallafan.

Can I raise funds for my startup on Wallafan?

Yes, Startup mode allows for fundraising campaigns with perks for supporters.

What are the benefits of Platinum plans?

Platinum plans offer unlimited posts, subscribers, products, no ads, and advanced tools.

How does the Live Streaming Alert feature work?

It notifies followers and redirects them to live streams on platforms like YouTube and Twitch.

Are there AI tools available on Wallafan?

Yes, Wallafan provides AI-powered tools for content creation and marketing.

How can I report inappropriate content on Wallafan?

Inappropriate content can be reported via the form available at https://wallafan.com/report-content.

What customer support options are available on Wallafan?

Customer support can be accessed through the contact form on https://wallafan.com/contact-page or via our Discord channel.

Are there any commission fees on sales made through Wallafan?

No, Wallafan allows creators to keep 100% of their sales, offering creators direct sales capabilities (clients pay creators directly) without any financial interference or intermediation by Wallafan. 

Can I customize my Wallafan profile?

Yes, Wallafan provides options for creators to customize their profiles, including an avatar creator and profile settings.

How does Wallafan handle data privacy?

Wallafan adheres to strict privacy policies, ensuring users' personal data is collected, used, and disclosed responsibly.

Can I integrate third-party services with my Wallafan profile?

Yes, Wallafan supports integration with services like MailChimp and plans to include more integrations like Zapier and Google Analytics.

Is Wallafan suitable for all types of content creators?

Yes, Wallafan is designed for a diverse range of content creators, including artists, musicians, bloggers, and more.

What is Wallafan's policy on content ownership?

Creators retain full ownership of the content they post on Wallafan, in line with the platform's terms of service.

Are there any geographical restrictions for using Wallafan?

Wallafan is accessible globally, but users should ensure they comply with their local laws and regulations.

Can I delete my Wallafan account?

Yes, users have the right to delete their Wallafan account, which can be done through the account settings or by contacting support.


How does the subscription model work for creators?


Creators can set up monthly subscription plans for their content, allowing fans to pay for ongoing access.


Can I offer exclusive content to subscribers?


Yes, creators can provide exclusive content or perks to subscribers, enhancing fan engagement and loyalty.


What kind of content is prohibited on Wallafan?


Wallafan prohibits illegal, offensive, and harmful content, adhering to its community guidelines and terms of service.


Can I link my Wallafan profile to my social media accounts?


Yes, creators can link their social media accounts to their Wallafan profile for greater online presence and reach.


Is there a way to track my earnings and analytics on Wallafan?


Wallafan provides creators with basic reports to track earnings and analytics; for more accurate sales reporting, creators shall rely on their PayPal and Stripe profiles' reports. As per our Roadmap, creators will be able to integrate their own Google Analytics sometime in February 2024 for more detailed data helping them understand audience engagement and revenue streams.


Can fans interact with creators on Wallafan?


Yes, Wallafan offers interactive features for fans to engage with creators, like commenting, liking, messaging and sharing content.


How does Wallafan support new and emerging creators?


Wallafan offers resources and tools for new creators to build their presence, connect with audiences, and monetize effectively.


Are there guidelines for setting up a successful profile on Wallafan?


Wallafan provides best practices and guidelines to help creators optimize their profiles for maximum impact and engagement. You can also check our blog at https://news.wallafan.com/public/ for news, tips and tutorials.


Can I withdraw my funds from Wallafan at any time?


Creators can withdraw their funds at any time, subject to the terms of their chosen payment gateway (PayPal or Stripe).


Does Wallafan have a mobile app?


Wallafan use PWA (Progressive Web App) technology which makes it possible to install the app on your mobile phone: Just open Wallafan on your browser and on the address bar you will see an option to install it as an app on your mobile device. As of the current roadmap, Wallafan plans to launch standalone Android and iOS apps in Q4 2024.


Can creators set their own terms of service on Wallafan?


Yes, creators can establish their own terms of service for their content and interactions on Wallafan, enhancing personalization and control over their business.


How does the sponsorship monetization option work?


Creators can sponsor or be sponsored by other creators, opening up additional revenue streams through collaborative promotions and shared audiences.


What does ownership of prospect data mean for creators on Wallafan?


Ownership of prospect data allows creators to access and utilize their audience's data for direct marketing, relationship building, and creating tailored content strategies.